By accessing http://www.ms-researchandrelief.org or it's sub-sites ('the Website') you are agreeing to be legally bound by these terms and conditions as modified from time to time ('the Terms'). Your use of the Website constitutes your agreement to the Terms.
This site is intended for educational purposes only. Always seek professional advice.
All intellectual property rights, including copyright, associated with the content displayed on the Website ('Content') belong to MS Research and Relief Fund or its licensors, unless otherwise indicated.
The Website respects your right to the privacy of any personal information you provide us with.
Use of content
The Website and the Content may only be used for your personal, non-commercial use. You may for this purpose alone:
- Retrieve and display Content from the Website on a computer screen
- Print, but not photocopy, individual pages on paper
- Store files in electronic form on disk (but not on any server or other
storage device connected to a network)
Except as expressly stated in these Terms you agree not to:
- Download, copy, reproduce, modify, store, archive, show in public,
redistribute or commercially exploit in any way any part of the Content
without prior written permission of MS Research and Relief Fund
- Remove the copyright or trade mark notice(s) from any copies of Content
made in accordance with these Terms
- Use the Content for any illegal or improper purpose
This Website or any part of it may not be compatible with your browser or computer
configuration and we make no warranty that it is. We make no warranty that our
services via this Website will be available at any particular time or that your
access to our Website will be uninterrupted, timely or error free and we will
not be responsible if we are unable to provide the Website or its services for
If you are accessing our Website and services in the course of a business,
all implied warranties and conditions are excluded to the maximum extent permitted
We shall not be liable for any loss of profit, data loss, loss of production,
depletion of goodwill or any indirect loss, costs or expenses whatsoever arising
out of your use of our Website, your use of our services on our Website or our
failure to deliver services contained on our Website.
However, if you are accessing our Website to use the services available through
it otherwise than in the course of your business, you have certain statutory
rights as a consumer regarding the performance of services. These statutory
rights are not and will not be affected by any statement contained in these
terms and conditions (and in particular, any provision which has the effect
of limiting our liability to you in the event that any service is defective
or fails to correspond with the description given to it on this Website shall
If you are accessing our Website in the course of a business, you agree to
indemnify us and to keep us indemnified from all or any liability or damages
we incur in contract, tort or otherwise towards a third party as a result of
your use of this Website.
Our Customer Complaints Policy
This Website and the services available on it are provided by MS Research and
Relief Fund, a company regulated by The Charity Commission. We are committed
to meeting the highest quality standards in the delivery of the service we provide
to our customers. We aim to provide efficient and effective service and take
any problems that do arise very seriously indeed. We aim to ensure that any
complaints our customers may have are identified quickly and dealt with in accordance
with our complaints handling procedure. In the event that you have any cause
for complaint with regard to any of our services please Contact
Us. Alternatively, you may raise the matter with
our Operations Officer. We will investigate your complaint in accordance with
an internal written procedure which involves:-
- acknowledging any complaint and responding in full within 28 days or, if
that is not possible, letting you know within that time when we will be able
to respond fully;
- carrying out a full review of your matter;
- responding to you with our views on your complaint and how we propose to
- if you are not satisfied with our response, instigating a further review
by our Operations Officer.
- If you remain unsatisfied after our Operations Officer has reviewed your
complaint, you may take your complaint to our board of trustees.
A copy of our written complaints procedure will be provided to you upon request.
If any provision contained in these terms and conditions is determined to be
invalid or unenforceable the remainder of the terms and conditions shall not
Our Website is operated and controlled from the United Kingdom and these terms
and conditions and your use of this Website are governed by and construed in
accordance with the laws of England and Wales. Unless you are using our Website
and services as a consumer, by agreeing to these terms and conditions you consent
to all disputes arising out of or relating to your use of this Website being
decided only by the courts of England and Wales. If you are accessing this Website
from another jurisdiction it is your responsibility to ensure compliance with
the laws that apply to that jurisdiction.
You are not permitted to assign your rights under these terms and conditions.
All rights under the Contracts (Rights of Third Parties) Act 1999.
The materials contained in this Website are provided for general information purposes only and do not claim to be or constitute legal or other professional advice. MS Research and Relief Fund does not accept any responsibility for any loss which may arise from accessing or reliance on information contained in this Website.
This Website may include hyperlinks to Websites operated by other parties and content posted by visitors to our Website. We are not responsible for examining or evaluating them and their inclusion does not imply our endorsement of their content. We are therefore not responsible for the content of external Internet sites that link to this Website or which are linked from it. Nor are we responsible for any content posted to this Website by visitors.
The contents of this site are protected by copyright under international law.
Users are permitted to read the contents of this site and make copies for their own personal use. They may also give copies to colleagues for their personal use on terms that MS Research and Relief Fund is acknowledged as the source, the text is not altered in any way and the attention of the recipients is drawn to this warning. All other use and copying of any of the contents of this site is prohibited. Copying from Websites of third parties is subject to any requirements applicable to those sites.
Requests to republish, redistribute or syndicate content should be sent to
MS Research and Relief Fund.
Limitation of liability
Through your use of the Website, to the maximum
extent allowed by law, you agree to indemnify the MS Research and Relief Fund and any affiliates
from and against any and all liabilities, expenses (including attorneys' fees)
and damages arising out of claims resulting from your use of the Website,
including, without limitation, any claims alleging facts that if true would
constitute a breach by you of these Terms. If you are dissatisfied with any the
Website material or with any of these Terms, your sole and exclusive remedy is
to discontinue using the Website.
The MS Research and Relief Fund shall not be liable for
any claims, losses, injuries, penalties, damages, costs or expenses arising from
the use of, or inability to use the Website or Content or from any action taken,
or omitted to be taken, as a result of using the Website or Content, other than
death or personal injury resulting from the use of the Website directly caused
by the negligence of the MS Research and Relief Fund.
You agree to indemnify and hold MS Society and any of its
officers, employees and agents harmless from and against all and any expenses,
losses, liabilities, damages, costs or expenses of any character incurred or
suffered and any claims or legal proceedings which are brought or threatened, in
each case arising from your use of, or conduct on, the Website and/or a breach
of any of these Terms.
These Terms shall be governed by and interpreted in
accordance with English law and you irrevocably agree that the courts of England
and Wales shall (subject to the paragraph below) have exclusive jurisdiction to
settle any dispute which may arise out of, under, or in connection with these
Terms or your use of the Website or arising in any way from the
For our exclusive benefit, we shall retain the right to bring
proceedings as to the substance of the matter in the courts of your country of
residence, or where these Terms are entered into in the course of your trade or
profession, the country of your principal place of business.
Modification of these Terms and Conditions
MS Research and Relief Fund reserves the right to change the Terms of its use. You are responsible for regularly
reviewing these Terms. Your continued use of the Website constitutes your
agreement to all such Terms.
Suspension of Access
MS Research and Relief Fund reserves the right to suspend or
terminate your access to the Website at any time, with or without notice or
These Terms incorporate by reference all other policies,
disclaimers and terms contained anywhere on the Website; provided, however, that
in the event of a conflict between such other terms and these Terms, these Terms